Contact Stellalith
Order support starts with your verified transaction.
A dedicated public Stellalith customer-care email has not yet been published. For a paid order, use the official transaction-support path available in the order or payment record. Do not send birth information, payment details or order information to an unlisted email or social account.
Keep your order and payment record until the order is complete.
Paid-order support
Begin from the record that identifies your transaction.
For an order paid through PayPal, the PayPal transaction record or Resolution Center provides a verified path for payment and transaction issues. It is not a general pre-sales customer-service channel.
If an item arrives damaged or an incorrect item is sent, raise the issue within 7 days after delivery. Keep the item and all original packaging, and include clear photographs of the item, packaging and shipping label.
General and privacy contact
A dedicated public email will be added when verified.
Stellalith has not yet published a dedicated customer-care or privacy-request email. Until it is added here, do not treat an unlisted email address, social account or direct message as an official Stellalith channel.
- Use the order or payment record for a paid transaction issue.
- Never post order, payment or identity information publicly.
- Review Shipping & Returns, Privacy and Terms before payment.