Questions, answered
Understanding your Stellalith crystal grid.
Clear answers about personalization, natural variation, energetic intention and ordering.
The essentials
Questions people ask before choosing a grid.
What is a Personalized Crystal Grid?
A Stellalith Crystal Grid is a one-of-a-kind, three-dimensional arrangement of natural crystals, organized around a central crystal and supporting stones. Your Sun sign, elemental correspondence and chosen intention shape the component roles, natural color direction and placement rhythm, so it is more than an ordinary crystal planter or decorative garden.
How is my date of birth used?
On the current homepage, your date of birth is processed only in your browser session to determine your Sun sign and element. That page does not add the date to the URL or send it to the server. If a future order needs personal information, the collection and retention terms will be shown before you submit it.
Is the result a complete birth chart?
No. The current experience uses your birth date to identify your Sun sign and its elemental correspondence. A complete astrological birth chart requires additional information and interpretation that this experience does not claim to provide.
What is the difference between personalized and ready-made crystal grids?
A personalized crystal grid begins with your individual inputs and is composed from that blueprint. A ready-made crystal grid begins with a completed energy composition and is matched to compatible elements, Sun signs and a primary intention. Both remain one-of-one natural crystal grids.
Will my grid look exactly like the photograph?
No. Photographs communicate the composition, color direction, scale and character of a design. Natural crystals vary in shape, inclusions, clarity, tone and size, so no two finished pieces can be identical. That natural difference is part of what makes the grid yours.
Are the crystals natural?
Stellalith provides natural crystals and takes responsibility for selecting and describing the materials we sell. Where a precise mineral identity is supported by our sourcing record, we name it. Where it is not, we use an accurate general description such as natural crystal cluster or natural crystal assortment rather than guessing. Individual laboratory certificates are not included unless a product page explicitly says so.
What do wealth, love, healing or protection intentions mean?
They are spiritual and metaphysical intentions expressed through traditional correspondence and Stellalith studio composition. A grid may be created for abundance, partnership, healing energy, wellbeing, protection or another chosen direction. It supports ritual, attention and reflection; it does not guarantee money, relationships or health outcomes, and it does not diagnose, treat or cure a medical condition.
How does ready-made matching work?
After the homepage identifies your Sun sign and element, the ready-made path can filter products whose structured element and zodiac attributes both match. Each product still has one primary intention, so you should read its energy correspondence before choosing.
How is a personalized piece priced?
Stellalith uses a fixed final price for the finished piece rather than adding up individual stones. Natural materials cannot be priced or replicated as identical units. Any available size or scale choices and their final prices will be shown before ordering.
How should I care for my grid?
Follow the care guidance on the specific product because minerals and botanical accents can require different handling. In general, place the grid on a stable surface, handle crystal points carefully and avoid assuming that every stone is safe for water, salt or prolonged direct sunlight.
Can I place an order now?
A product is available to order only when its page shows active purchase controls and WooCommerce checkout accepts the order. Review the current price, availability, natural-variation notice and the linked shipping and return information before payment. A page without an active checkout path does not accept an order.
Do you offer worldwide free shipping?
Yes. Stellalith offers worldwide free shipping for destinations accepted at checkout. Orders shipped to the United States use DDP: expected import duties and related charges are included in the finished price, so the buyer is not asked to pay an import charge on arrival. For destinations outside the United States, free shipping does not by itself mean that local import duties, taxes or handling charges are included; destination rules and any treatment stated in the order record apply.
Can I return a grid if I change my mind or it looks different from the photograph?
Stellalith grids are made to order from naturally unique crystals. We do not accept a return or refund for change of mind or for expected differences in natural color, inclusions, clarity, shape, texture, dimensions or component count. This does not limit any right that applicable law does not allow us to exclude.
What should I do if my order arrives damaged or the wrong item is sent?
Contact us within 7 days after delivery through the official transaction-support path available in your order or payment record. Keep the item and all packaging, and provide clear photographs of the item, packaging and shipping label. For a PayPal-paid order, the PayPal transaction record or Resolution Center can be used for a transaction issue; it is not a general pre-sales support channel.